The financial services industry has seen large technology-led changes over the last few years. With pressure from the smaller more agile start-ups, it is becoming increasingly important for financial services to embrace digital technology to ensure they meet customers’ expectations.
Influenced by other industries, customers are demanding better service, seamless multi-channel experience and value for money. This can be seen with the move towards cloud-based accounting and the growing automation of accounts production; the advent of online digital accounts from HMRC; and the growing need for accountants to move from being data producers to account consultants.
Coupled with almost continuous regulatory and legislative change, having digital workflows and back office systems enable the finance industry to track customer legacy records and increase efficiency while decreasing bottom line costs.
CH Digital offers a full document management service including becoming a digital mailroom for your business, offering solutions to manage and work with digital images in addition to our document scanning and document management services which can help you eliminate archiving and reduce storage space required in your offices.